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Get Off the Dental Treadmill Podcast: Great Dentistry by Dentists Who Lead

Jul 31, 2019

Today I'd like to talk to you about why victory and defeat have no place in your practice. We want to get rid of the idea that victory and defeat even have a place in your practice in any way, shape, or form. Every situation in life, we deserve only one response. Fascinating. Whether it's a victory or defeat, respond first with, fascinating. Then, respond with, how did it happen?

If the person who was defeated in some way started with fascinating, how did that happen? Immediately, they're trying to figure out how to keep from repeating that again. And if someone who thinks they want it, they perceive it as a victory.